Question 1

What is Discipline Skatestore?

Accepted Answer

Discipline Skatestore is a webshop born from the dedication, passion and love for skateboarding. We at Discipline Skateboards want to provide skateboarders of all skill levels with quality and affordable gear. Whether you're just starting out or you're a pro, we're here to support you on your skateboarding journey. For now starting with skateboard decks.

Question 2

Where is Discipline Skatestore based?

Accepted Answer

Discipline Skatestore is based in the Netherlands.

Question 3

Do you have a physical store?

Accepted Answer

We do not own a physical store. All products can only be purchased online.

Question 4

What skateboard decks do you sell?

Accepted Answer

We sell skateboard decks of our own brand "Discipline". We do have different sizes and graphics. These skateboard decks are suitable for beginner and advanced skaters. We also sell basic griptape so you can start gripping right after you got your purchase.

Question 5

How do I choose the right skateboard size?

Accepted Answer

It is very difficult to choose the correct size at the first try, because it is mostly a feeling you have and the choice is very personal. The rule of thumb is that a wider board is recommended for transition (ramps and bowls) and a smaller board for more flatground tricks. For 16 years and older, an 8 inch board is indicated as a good medium size to be able to try everything out.

Question 6

Do you sell complete skateboards or just decks?

Accepted Answer

For now we only sell skateboard decks and griptape. So we don't carry skateboard trucks and wheels. We do intend to carry all skateboard products and complete skateboards in the future so we can be a one-stop shop to get everything you will need.

Question 7

Are your decks suitable for beginners

Accepted Answer

Yes! Our skateboard decks are suitable for everybody, beginners and pros alike!

Question 8

Can I customize my skateboard deck?

Accepted Answer

We only offer the graphics that we made ourselves. Same as for the griptape. Ofcourse you are free to do with your own purchase what you want.

Question 9

Where do you ship to?

Accepted Answer

If you have a legitimate address, we can ship it to you. Delivery costs may vary depending on the address.

Question 10

How long does shipping take?

Accepted Answer

Shipping takes 1 to 3 business days, depending on your address the time may vary before you receive your shipment.

Question 11

How much does shipping cost?

Accepted Answer

Within Europe shipping costs are between €4,95 and €25,00 unless your order is €150 or more then shipping is free. Shipping costs for the rest of the world is between €14,95 and €95,00 depending on where you live. Check the most accurate shipping costs at the checkout page after filling in your adress.

Question 12

Can I track my order?

Accepted Answer

We try to keep costs as low as possible, which means we are dependent on different carriers. Some of our carriers provide Track & Trace to track your order, but we are not responsible for issuing this Track & Trace.

Question 13

Can I return or exchange a skateboard deck?

Accepted Answer

It is possible to return products free of charge within 30 days, provided the product is unused and in the original packaging. Products damaged during shipping can be returned, with proof, or can be (partially) refunded to the customer.

Products purchased through the "Save a deck" cannot be returned or exchanged unless the product is unusable due to a manufacturing defect.

You can return your products by following the instructions given after filling in a contact form on the "contact" page.

Question 14

I didn't receive my order/I received the wrong product/My product was damaged what now?

Accepted Answer

Fill in the contact form on the "Contact" page and wait for further instructions. We will try to find a suitable solution. Don't forget to send pictures of the problem/damage with the contact form if possible!

Question 15

What payment methods do you accept?

Accepted Answer

We accept any form of online payment except for afterpay options. Unfortunately, paying with cash is also not an option.

Question 16

Do you offer discounts or promo codes?

Accepted Answer

We do offer discounts and promo codes. The rules may differ per code and will be indicated per code provided

Question 17

How can I contact customer support?

Accepted Answer

You can contact us by filling in the contact form on the "contact" page. There is also the option to send us an e-mail at info@disciplineskatestore.com.

Question 18

Do you sponsor skaters or teams?

Accepted Answer

Right at this moment we do not sponsor skaters or teams because we are not able to give them what they deserve. When we are confident that we can offer skaters and/or skate teams the best they deserve, we will take steps to start sponsoring.

FAQ